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      HGS

      Engaged Employer

      HGS reviews

      These people should not be allowed to hire anyone! - Phone Operator HGS Employee Review

      1.0
      Jun 22, 2017
      Phone operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice lounge - Nice smaller lounge - Short walk from nearby tube station - It was pleasant to have the cold air from the air con machine during the heat wave... when they chose to switch it on.

      Cons

      - Morale broke down quickly by incompetent management - Many resignations due to poor working conditions - Concerned only by keeping its 'campaign' customer happy at the expense of workers - Terrible hours for terrible pay - Can often feel like a Prison - Obsessed with "Adherence"

      avatar
      HGS Response
      8y
      Hi, thanks to you for sharing your feedback.We are disappointed to hear your that you are not happy with many aspects at HGS. Your feedback concerns us. As a company, the morale of our employees is of utmost importance to us. We'd need your inputs to make HGS a better place to grow.Please drop us a mail at Talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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