What could be - Customer Loyalty Agent HGS Employee Review

Hi, thanks for taking the time to share your feedback. We're sorry to see that you've had an unpleasant experience at HGS. We try our best to address issues that are brought to us by current employees, and work with them to make things better. It's very unfortunate that you felt there was a lack of transparency in our organization. That is certainly not ideal. We assure you, we're doing everything we can to make things better.