Techinical support voice process - Tech Support Representative HGS Employee Review

3.0
Jul 24, 2017
Recommend
CEO approval
Business Outlook

Pros

When I joined Wanderfly, the core team was pretty much already in place, with directors of business development, marketing, and site production already on board. However, graduating with a writing degree and having extensive travel experience, I was able to join Wanderfly as a writer, traveler, and content manager to make sure they had a voice and a direction in the travel field (they had the tech-savvy swing taken care of). After just a few weeks, I became the de facto man for writing, editing, and blogging needs. A few weeks later, I was part of a content management division that included me and myself. Content needs, upgrades, and management all came to me and my little island of responsibility

Cons

You are looking for better career prospects, professional growth and work opportunities. You want a change in career direction. You are looking for new challenges at work. You were made redundant or the company closed down. Your company was restructuring.

avatar
HGS Response
8y
Hi, thank you for sharing your feedback. We wish you all the best for your career at HGS.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

avatar
HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

avatar
HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
See reviews by: Helpful|Rating|Date|All