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      HGS

      Engaged Employer

      HGS reviews

      Customer service executive - Customer Service Leadership HGS Employee Review

      5.0
      Nov 6, 2017
      Customer service leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      Im having one and half year experience in voice process both inbound and outbound

      Cons

      Customer service executive must have string communication with customers

      avatar
      HGS Response
      8y
      Hi,thank you for sharing your review. Appreciate your valuable feedback. Inputs from people like you will help in making HGS, a better place to grow. Requesting you to write more about your concern at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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