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      HGS

      Engaged Employer

      HGS reviews

      Absolutely horrid environment - Customer Service Representative HGS Employee Review

      1.0
      Jan 9, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of a single positive.

      Cons

      No shift flexibility, no job security, no commission, poor management

      avatar
      HGS Response
      8y
      Hi, We are very sorry, you have had an unpleasant experience with us. We would like to discuss further about the issues you expressed in your review. Kindly leave a note to us at Talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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