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      HGS

      Engaged Employer

      HGS reviews

      HGS Post Office Campaign Tech support - Anonymous employee HGS Employee Review

      3.0
      Jan 29, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Subway, Tesco and Gregg's just outside plus a decent cantine in the building. Great colleagues, good shift length. Option for overtime upto 2x rate. Decent holidays. Interesting job, sometimes quite funny and enjoyable.

      Cons

      365 days a year (yes that includes Christmas). Wage is a bit low for tech support for tenured staff. Too many managers don't know what they are doing bit don't get me wrong there are great mangers too. High staff turnover

      avatar
      HGS Response
      8y
      Hi, thank you for sharing your review. Glad to see that you are enjoying many aspects at HGS. At the same time we appreciate your valuable feedback. We would like to discuss them further and definitely see how we can make things better. Please write to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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