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      HGS

      Engaged Employer

      HGS reviews

      Call center so it's awful - Customer Service Representative HGS Employee Review

      1.0
      Apr 10, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only good thing about working here is the VGH (voluntary go home) Which you can apply for sometimes.

      Cons

      Dealing with angry customers, Not being able to use pens, Sitting down all day, No team activities even though you are placed on a team.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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