Good company and nice process but salary wise very vmbad - Process Associate HGS Employee Review

4.0
Jan 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Processing claims correctly and releasing payments to the provider by using Citrix application Providing needful customer service with 100% accuracy to maintain high quality and productivity Ability to identify problems and resolve to effective solution Ensure that structured process training is in place for the New projects Maintaining records of all benefits and resolve all issues in claim process to minimize risks in claim processing

Cons

Processing claims correctly and releasing payments to the provider by using Citrix application Providing needful customer service with 100% accuracy to maintain high quality and productivity

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HGS Response
5y
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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