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      HGS

      Engaged Employer

      HGS reviews

      Its okay.. - Customer Service Representative Product Specialist HGS Employee Review

      3.0
      May 2, 2021
      Customer service representative product specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      WAH based positions, decent pay, flexibility

      Cons

      Communication could be better, no positions to move up, has their own cliques.

      avatar
      HGS Response
      5y
      Hi, thank you for the review. It is always nice to hear from our former and current employees about the experiences they have had with us. We are proud of our industry-leading training that offers our new employees life-long transferrable skills. 90% of our leaders started their career as Customer Service Agent. Thank you for being a valuable member of team HGS.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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