A job that feels like home. - Social Media HGS Employee Review

5.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Extensive training Extensive support Diversity Flexible Low turn over rate Fun

Cons

Pay inconvenient privacy policies, like you can't have paper around your desk or a window to look out of. Inconvenient security policies as well, having to keep track of lots of different and ever changing passwords.

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HGS Response
5y
Thank you for taking the time to write a review! They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. We do understand that the Call Centre industry is quite unique, so our interview process and realistic job previews are robust and honest. There is going to be privileged information on your screen therefore your work environment needs to be set up so that information is protected. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being part of Team HGS.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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