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      HGS

      Engaged Employer

      HGS reviews

      Entry level jobs - Customer Service Representative HGS Employee Review

      2.0
      Oct 20, 2014
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent job to learn how to interact with people for someone just entering the workforce.

      Cons

      Company pays similarly low wages for CSRs who field complaint calls and CSRs who are required to do complex troubleshooting. Few opportunities for actual advancement.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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