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      HGS

      Engaged Employer

      HGS reviews

      A good place to start - Customer Service Representative HGS Employee Review

      5.0
      Jan 12, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth, Benefits, PTO, WFH, Paid Holidays This Is a great place to start out getting some experience and making some money, but it's not for everyone. If you are willing to learn and do what is asked of you, it's easy to be promoted and earn more.

      Cons

      There are good and bad managers, but overall it just depends who you get. There is a high turnover rate, but that is mostly due to people with people either not being able to follow basic directions or moving on to better opportunities

      avatar
      HGS Response
      4y
      We appreciate this feedback and thanks for being part of OneHGS! We are aiming to improve more on different aspects of our company, and your feedback will be brought to the appropriate departments. Please connect with us at talk2us@teamhgs.com if you’d like to speak further about your concerns.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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