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      HGS

      Engaged Employer

      HGS reviews

      steer clear - Customer Service HGS Employee Review

      1.0
      Feb 28, 2022
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      none. This company is a disaster

      Cons

      you have to use your own equipment, so any wear or tear is your cost minimum wage could be ramped down at any moment contant half truths about contracts etc pay deductions from a wage that is already the bare minimum

      avatar
      HGS Response
      4y
      Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. We take your feedback very seriously and are working on ways to improve the HGS experience for all of our employees. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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