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      HGS

      Engaged Employer

      HGS reviews

      Not The Worst, Far From the Best - Customer Service Representative HGS Employee Review

      3.0
      May 16, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get a foot in the door Lots of different accounts so you can almost certainly find a decent fit Remote work

      Cons

      Advancement is slow Not great at nurturing the skills or interests of particular employees (though this will vary by team leader) Non-competitive salary

      avatar
      HGS Response
      4y
      Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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