csr - Customer Service Representative (CSR) HGS Employee Review

3.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

pain training pto discounts on attractions, rental, and travel the company points to shopping on company shop sites

Cons

Although you informed the hiring manager plus trainer about having a baby that depends on a mother for food sources from breastfeeding, they verbally agree to work with you until a few years in, they are ready to terminate you for multiple tasking between breastfeeding and working, as a purpose of wfh opportunity. Management takes two months to send employees to return slips to get back their equipment plus withhold paychecks and fail to pay employees fully, whereas IRS has to inform the employee they are short pay.

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HGS Response
3y
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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