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      HGS

      Engaged Employer

      HGS reviews

      Avoid at all costs - Customer Service Representative HGS Employee Review

      1.0
      Oct 27, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Easy job to get

      Cons

      Low pay Horrible hours Good luck booking a holiday No support or employee wellbeing Last minute schedules Non existant management Lack of communication

      avatar
      HGS Response
      3y
      Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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