Human Resources Department don't know how to accomodate @ Home Agents - Customer Service Representative HGS Employee Review

1.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

I have none and there wasn't anything positive

Cons

This needs to be followed when you are hiring Work from Home Agents within your company. What You Need To Know About Deducting Work-From-Home Expenses From Your Taxes Still working from home? Things to remember when filing your taxes As well I a person that has a disability and through this process it hasn't officially recognized and/or respected on a whole. From the recruitment level to the testing level and now to get situated and settled. This is why I wanted to talk to someone from your Diversity Department if they have handled people with my disability which is Asperger's Syndrome with the consent fighting and vouching to get stuff

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HGS Response
3y
Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
2mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy Good Hours Good work/life balance

Cons

Low pay for the chat agent, but pay increases in time Can be laid off easily

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