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      HGS

      Engaged Employer

      HGS reviews

      Think twice..? - Customer Service (CSR) HGS Employee Review

      2.0
      Jan 24, 2024
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy hiring process for a starting position. Friendly on boarding experience.

      Cons

      Workplace tools are antiquated, difficult to reach targets .

      avatar
      HGS Response
      2y
      Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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