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      HGS

      Engaged Employer

      HGS reviews

      Awful - Customer Service Representative HGS Employee Review

      1.0
      Feb 1, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. The company treats its staff like cattle

      Cons

      Salary. Unless you’re at the top of the ladder, you are a replaceable number referred to as a “head”

      avatar
      HGS Response
      2y
      Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      Jul 9, 2026
      Social media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy Good Hours Good work/life balance

      Cons

      Low pay for the chat agent, but pay increases in time Can be laid off easily

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