Good for beginners, no work exp or working student - Customer Service Representative HGS Employee Review

Low salary, no free food or coffee, account is hectic, cross-skilled to multiple line of business so expect to be used. Poor management skills from TL We did overtime with no pays. Politics inside the office is strong. The tools are not organized, we have to use different tools for every kind of information which makes it harder for us to navigate while talking to a customer while also catching up with AHT or other targets.