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      HGS

      Engaged Employer

      HGS reviews

      Amazing place to work! - Cable Repair HGS Employee Review

      4.0
      Mar 16, 2016
      Cable repair
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with, they treat you like you're apart of a family. Great benefits. It might seem scary at first but you will get it no problem. And if you have an issue, your support team will always be there to address any concern.

      Cons

      The customers who call in sometimes call just to fight. You have to have a strong heart. You have to be able to tell customers no and be able to take control of the call without being rude. You have to have more customer service skills rather than technical skills.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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