Normal retail job requirements - Key Holder Hallmark Employee Review

4.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You get an employee discount that increases each year. Extremely clean environment. Very strong team effort. It can feel very rewarding to help a customer find a special gift/item they've been searching for.

Cons

The pay is very low for the amount of running done throughout the day. Contract merchandisers make more than store associates who do the same jobs. Customers are usually older and sometimes unfamiliar with electronic coupons and rewards, so they usually just want you to do things for them. Hours vary greatly based on time of year. The huge price increase this year has turned a lot of customers off from buying higher priced items. Black-out (required dates to work) seem to be non-negotiable.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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