Company is not aware of what happens in the field. - Anonymous employee Hallmark Employee Review

3.0
Dec 14, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I choose when and how long I will work, for the most part and up to a certain "time budget". It's a privately owned company so that we are not as affected by the stock market changes as some. The product is well known and considered high quality.

Cons

Cutting of hours and accounts. Also, immediate supervisor is lacking computer skills and still sends dozens of voice mails and sometimes even a voice mail to tell us she has sent an email. The senior supervisor seems to be unaware of how things really are in the field. Additionally, sales reps send in product that is unneeded and does not sell then does not allow us to write credit to take it out of the stores. Communication between management levels is lacking. Computer training should be beefed up. We are not allowed to get rid of merchandisers who are not up to par, but are chastised when those merchandisers perform poorly. Vacations were eliminated this year as was certain retirement benefits.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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