Your Time - Key Holder Hallmark Employee Review

2.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Customers: Most were older and kind. Many were known on a first-name basis, and very few were blatantly rude. Best part of the job, hands down. Hallmark shoppers are some of the sweetest you'll find in retail. Flexible hours: Fits great with school, a second job, and family life. Easy to ask for time off.

Cons

Pay: The raise I got for moving up to a new position was laughable. If they offer you the chance to move up, don't. The extra headache is not made worth your while. Understaffed: Corners are cut to save money on payroll. Payroll being as low as possible is of the utmost importance, which means putting work on too few shoulders, especially close to Christmas. Tasking demands don't change just because traffic is slower. Hours: There's a reason they start selling Christmas merchandise in July. When it's not "Christmas," it's frequently a ghost town. Hours are feast or famine. Just don't do it: There are countless other retail jobs that are less commitment for better pay.

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Hallmark Response
8y
Thanks for the feedback - we're glad to see that your customers and flexibility are identified as a positive aspects to working at Hallmark! Sorry to hear you don't feel similarly about your pay and hours. We' will take your feedback and share it with the appropriate team.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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