A Wanna be five star experince - Keyholder Hallmark Employee Review

1.0
Mar 18, 2013
Recommend
CEO approval
Business Outlook

Pros

It is fun working there with holidays always around the corner the store is always changing. Hallmark always has creative and fun products in the store. This makes selling fun cause you can get excited about new products. If you like to work with your hands it’s fun in every way. You will have regular customer who love your store and always has something nice to be said. Customers are most often voicing their opinion so you can always improve your store to their needs. They have their own site which is like your bible because it has everything to what’s new in the company to how you do everything. It is a very detailed company so there is a way to do everything; there is no need to feel lost.

Cons

Hallmark is a very shady company. The only full time positions are managers and assistant managers. Anything else is part-time. Even in Christmas time when you are doing manager hours they won’t give you any benefits. They really don’t like to hire within the company so if you’re just a regular associate and you plan on being a key holder or higher position, you may not get it. The store always changes it is not an easy process it contains heavy lifting, time consuming, and has to be done properly or your whole fixture will look bad. You have to do all that plus manage employees and customers. Pay isn’t the greatest. If you’re just looking for a fun time then Hallmark is your place to work but not a bill payer. They expect us to give a five star experience to our customers but they don’t do the same for their employees.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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