NO TRAINING FOR RM'S AND BIG DEMANDS!! - Retail Merchandiser Hallmark Employee Review

1.0
Apr 2, 2013
Recommend
CEO approval
Business Outlook

Pros

There is only one pro I can think of and it would have to be the no supervision and flexible hours.

Cons

Company does not invest in RM training but write you up for not doing the job properly. Company expectations are unrealistic vs time allowed. Territory Assistants show a total lack of respect and get angry and write you up if you make mistakes. The company does not provide RM with manager for complaints. Hallmark's expectations are totally unreasonable versus the amount of hours they give you to complete everything. They give you a manual and tell you to read it and then do the job, without any hands on training. If I could find another job, I'd quit in a second because I hate the way Hallmark is set up. Also, Walmart management is horrible to RM's and complain about everything, even taking pictures. I used to have a great deal of respect for Hallmark and after working for them, I won't even BUT one of their cards. Also, the amount of waste that goes in the trash is despicable!! Many shelters could use some the of product they make us through away everyday. They should at least give a portion of it to their hard working employees who make it possible for Hallmark to continue to stay in business.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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