Still a great place to work, just not long-term anymore - Anonymous employee Hallmark Employee Review

4.0
May 7, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fantastic coworkers at all levels of the company, very rare to find someone who isn't both great at what they do and great to work with - Company lives its brand internally and externally, really wants to be empathetic and celebrate life's special moments with both consumers and employees - Good benefits, fairly competitive salary (not good bonus though) - Flexible in work schedule and good focus on work/life balance & WFH now, but awesome coworkers & location will make you want to work in the office sometimes - Newer leadership has increased transparency on company financial performance & key strategic decisions, although not sure they're honest all the time - Increased focus on digital capabilities, hope it's not too late

Cons

Declining industry + pandemic has put a huge squeeze on everything: - Increased & unnecessary competitiveness across departments for shrinking resources (time/people/financial) - Outdated & unsupported IT infrastructure, lots of workaround DIY if you don't want to deal with the bureaucratic mess - Limited career growth opportunities - Every strategy is driven to reduce costs for survival, very little investment product/tech innovation which will hurt Hallmark in the long run - Very short-term focused, changing goals due to retailer pressure or poor project management. Long-term projects get killed or hacked together due to lack of resources & motivation.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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