Not All Stores Are The Same (Some Are Franchises) - Sales Associate/Key Holder Hallmark Employee Review

3.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Not usually large stores. Decent employee discount. I personally mostly had nice coworkers but as with all retail it can go either way.

Cons

A lot of stores are franchises so owners are different but I experienced- Low pay, no benefits, very little hours, and owners did not care about employees or store. Also in my experience you were expected to do a lot in store including building ornament walls and displays, have extensive product knowledge, pack up and ship out packages, on top of whatever store duties you have. Management could go either way depending on who was hired. Very little room for moving up.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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