A good place to work if your retired or going to college. - Assistant Manager Hallmark Employee Review

5.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Great place to work, not so good pay.It was a very upbeat environment. The communication between managers and other employees was very effective. Job tasks were delegated and I felt that I was given a lot of responsibility. Flexible schedule, Nice customers (most of the time, until Christmas rolls around in July) and you get a good discount.

Cons

Working nights and weekends and holidays. Salary is low for the amount of work and responsibility required. Hard physically, I was always picking up the slack of my co-workers. Compensation. No raises, Managers get bonuses even though they don't do any of the work. Discriminating based on appearance, you must be "Polished" Hire half-wits that look pretty but cannot properly perform basic job functions. Not open to change. Unrealistic Expectations. Please, in an 8 hour day, let me perform all my specific job functions, the tedious crap my SM doesn't want to do, and try and sell $400 dollars in cards. They must think everyone on the street needs a card or gift when wal=mart is down the road and cheaper. No compensation, no benefits, no worth. Contests are geared only towards management, employees never see prizes. Job Responsibilities are not defined appropriately. Key Holders performing Store Managers tasks without compensation or reward.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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