Mixed Bag of Management - Needs Great Improvement - Retail Merchandiser Hallmark Employee Review

2.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Hours are fairly flexible depending on your manager. The work itself is fairly easy, but sometimes physically difficult - especially if you have trouble standing/lifting/maneuvering heavy carts (Walmart). If you like working on your own, this might be a good fit. Pay is decent if you just need some extra cash.

Cons

Aside from not the best pay and no benefits and poor training... *Cracks knuckles* Alright. Not even sure where to begin. I preface though saying I know each manager is different, but even just one bad one has now put a sour taste for this company in my mouth. I know no one who reads this knows me, but if you were to survey past employers and co-workers - you'd discover I am a fairly reasonable person who takes instructions and criticism well and have no issue following rules (even if silly). All that said, upon meeting one of THREE managers (Winn Dixie/Publix manager, Walmart manager, and Walgreens manager), my head manager being Winn Dixie/Publix - I found her abrasive, a little harsh, and whole lot of negative talk, especially about the company and upper management. But after only 3 months working under this person, I found it incredibly difficult to stay on her good side. My efforts were rarely met with any sort of compliment or encouragement. Between three managers, I struggled to meet their individual requirements for standard procedures. I had a huge family emergency happen and when I tried to explain it, I wasn't even met with an ounce of sympathy from my co-workers (at Walmart) and my head manager simply said, "Well, too bad" then proceeded to lecture me on some other issue and complain that I wasn't picking up on the process more quickly. I offered a job suddenly out of state during the Christmas season and would only be able to fulfill my duties through January 5 for Hallmark. I explained the situation to each boss and said I was committed through the 5th so I could make sure Xmas was down and V-Day was up. My Walmart and Walgreens manager understood and even wished me well in my new job. I never heard from my head boss until I was in Publix early Dec 30 at 730, she was supposed to arrive at 830, didn't arrive until 9:45, I had to leave by 11. She stormed down the aisle and hands in the air said, "Well! What happened?!" I gave her a confused look and she said, "you're quittin?!" I said, "Yes, I was offered a new job with benefits back home." She rolled her eyes in disgust and then went on a rant about how no one knows how to stay committed to a job, including myself. She said that she couldn't see how I would ever keep a job if I just bounced around and didn't work hard. I never show tears at work, but I couldn't help it and the water works started. She didn't even show a sign of remorse and just complained about how upper management needs to find committed people, not young folk who don't understand commitment. It gets better. After moving back home to my new job, I had realized I had forgotten to turn in my scanner device, and messaged my head boss saying I'd mail it back by a certain day and have someone place it under the flipper. The day before I was supposed to send it back, she called me and said, "No, don't send it back yet, we need to do some final close-out things on it with you, I'll walk you through it." So we did, and I had planned to send it back the day after I had promised. Apparently, that wasn't the right decision because the day it was supposed to show up in the flipper and hadn't yet, my boss calls me 5 times at my new job and left messages saying she'd have the sheriff come after me for stealing Hallmark property. Never once allowing for a second thought, "Oh, I told her not to send it, so maybe it will be delayed." Or at the very least have not the first thought be "She's a Thief!" I had never ever been accused of any crime, much less, theft. I was so livid, it was all I could do when I got back to her at the end of my work day and as calmly say, "It will be overnight-ed today, and arrive tomorrow at your house. Thanks, Bye." I even paid an extra $25 to make sure of it at the post office. She called back one more time, I screened it, and her the voicemail she left was, "Got your message, thanks." On top of all of this mess - Hallmark lost 3 of my paychecks throughout my 4 months. Good riddance.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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