boring - Sales Associate Hallmark Employee Review

2.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

no qualifications needed, its a simple retail job with no hourly goals and a decent staff discount (40%)

Cons

ridiculous expectation for product knowledge.. was expected to know random facts and information about the christmas ornaments and the seasonal product (singing stuffed animal characters, karaoke microphones). too much crap to tell the customers - the new rewards program, the bag deals, whatever promo they were holding that week.. customers are brutal, always complaining about how expensive the cards are and how stock or selection is low the day of the holiday (!! OBVIOUSLY!) management turnover 3 times in the two years i was there, each worse than the last. they tend to play favorites and that is how your growth in the company is determined. also determines what kind of shifts you get. managers can decide dress code specifics. i was told i could not wear my plain, black wedge booties because they didn't align with the company values or some garbage. wore them anyway. i got written up once for swearing on the sales floor when i wasn't even working, nor wearing their stupid apron. you can guess that i was likely not favored by that manager.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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