Company with great ideas, but failure to implement - Sales Associate Hallmark Employee Review

4.0
Mar 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Small work environment Fair pay for the work you do You get to know your customers well Fun to organize and setup displays Interesting to look at all the items that are being sold (sound cards!!) Great for older workers Employee discount was pretty good Has an in depth training program

Cons

Depending on your General Manager your store can be productive. Unfortunately, the location I worked at had an incompetent GM who was more focused on talking on her cell phone than doing actual work. Then she complained about how much work she had to do all the time. Failure to hire the best people into positions of leadership. People are hired off the street to become GM's. High turnover rate at some locations and a very constant rumor mill/mongering Failure to follow in depth training program - again related to the GM's who often don't know much about the company or how to run the store..literally. They don't know how to do things and are unable to show you due to their lack of knowledge.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Airconditioning in all production areas

Cons

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.

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