A great company fighting industry decline; cultural pros and cons - Anonymous employee Hallmark Employee Review

Great company and great people! Very thorough training program.

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

Airconditioning in all production areas

Hallmark Manufacturing in Metamora Illinois has a management team which needs to take a seminar called "Leadership in the 21st Century". Micromanagement is no longer the best method of leadership to motivate employees. The facility manager along with the production department group leader are incompetent in mostly every way. I was required to run a production line with a temporary team member who was obviously under the influence of drugs. I told the production supervisor that the line we were assigned to that day was a two-person process which requited both associates to be extremely alert. I strongly suggested the actions of the temporary staff employee could cause property damage and potentially an injury. The supervisor made a change to the assignment, but the group leader disagreed and changed it back. At this time the supervisor notified the EHS manager and facility manager. This issue was taken up to corporate human resources in Kansas City, but nothing was done. I made a direct appeal to corporate human resources but was told nothing could be done about it. In addition, the group leader in question was involved in six safety incidents operating a forklift over a four-month period of time, including running into a pear. Only two of the incidents were initially reported. This normally results in termination but since he drove increased production rates via micromanaging everything was overlooked and is still employed by Hallmark The phrase "Safety First" is apparently not important to this facility.