Pros
Family owned with little bureaucracy. Complete open door policy. Moving in the right direction, performance is proving that from all teams. (Management, Sales, and Procurement) Have had change but change can bring new fresh ideas to the organization, especially one that saw little change the past 25 years and became stagnant with little to no growth. Brought back the Future Leaders program and have some awesome young talent.
Cons
Not enough locations, can use some growth in this area. Have lost some experienced employees to competitors but generally have not gone after competitors experienced employees. (this could be a Pro as well). Due to employee rotation vendor partners have lost some confidence (this is growing back quickly with 2017 performance). Lack of marketing presence. Showrooms are not the most consumer friendly.