A Word of Warning for Hopeful Hanovarians - Researcher Hanover Research Employee Review

1.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I made lifelong friends at Hanover. The people are bright, educated, fun, and interesting. Everyone is super friendly and loves bonding over happy hours and brunch. Unfortunately, much of the social atmosphere revolves around complaining about whatever crazy thing Hanover has you doing at the moment. Hanover also has good PTO options-- which is great because you're going to need to take some time off in order to keep your sanity.

Cons

I worked as a researcher with Hanover for a little less than a year. I was very interested in growing as a researcher, and the complex interview process led me to believe that this would be an above average workplace. Disclaimer for the “rant” that follows: I am not a disgruntled or fired employee. I left because the low pay wasn’t worth the high amount of stress that I experienced while there. Within two weeks of arriving I was able to see what a toxic work environment Hanover is. I would advise job seekers to check out the other negative Glassdoor reviews for Hanover. You’ll see that many of those opinions are replied to by our CHRO in a pretty passive-aggressive manner. This is exactly how anyone who speaks up with concerns or constructive criticism is treated while at Hanover. One of the most frustrating parts of this is that Hanover even collects employee satisfaction feedback through a (poorly designed) survey. Once those were filled out we never heard about them again! When it gets down to it, Hanover just isn’t willing to actually apply feedback to improve employee wellbeing. Something I heard a lot while there is that people don’t feel as though it’s worth it to provide an honest exit interview as criticism will only inspire the wrath of HR (and reliable sources say they WILL call up your new workplace) and probably won’t help out your ex-coworkers anyway. During meetings, the higher-ups will talk about our superior product. In reality, we are consistently rushed on our projects—and not in a “fast-paced, dynamic workplace” kind of a way. I was told by an upper manager to hurry up on a project because “it doesn’t have to be that good, it just has to LOOK good for the client”. During my time there, my research skills deteriorated. There is currently severe understaffing caused by a hiring freeze and the vast amount of people quitting. Due to this and indiscriminate sales practices, employees are constantly stressed out and trying to balance too many projects. Many have to work overtime in order to finish their assigned work, though overtime pay is NOT provided. Hanover uses promotions as a way to cajole people into working extra hard (and for free) in hopes of having a reward thrown their way. They won’t out and out demand overtime, but if you don’t complete your projects in a timely manner (which is often impossible without working “for free” after work hours), then you won’t be getting that promotion. When you factor that in, you would make much more money anywhere else, since Hanover offers bottom-line salaries but still expects overtime. Sexism is a real issue in the Hanover workplace. The vast majority of the top management are white males. They value fresh-out-of-college females for lower positions because they figure that they will put up less of a fight when it comes to being overworked and underpaid. In addition, from speaking to my fellow coworkers, there seems to be very suspicious gap between how males and females of the same position were compensated. As a woman who spoke up for fair treatment, I was treated as though I was just a “bossy” female.

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Hanover Research Response
10y
Thank you for your feedback. I am sorry to read that you did not enjoy your time at Hanover. We make it very clear throughout the interview process what the salary for each role is as well as the pace our staff are expected to work. Our clients expect high quality work in a short amount of time and this does put a lot of pressure on staff. Our annual Content satisfaction survey results were shared by email as well as through a brownbag presentation by the SVP of Content. Hanover takes our non-competition agreement seriously and on advice of our legal counsel, we will follow-up with any former employee and their new employer by mail if there appears to be a violation of that agreement. We do not call new employers or threaten former employees. This is an urban myth that seems to be circulating the research floor for some reason. In terms of sexism, Hanover recently announced our promotion list coming out of our most recent review cycle. Out of all promotion recipients, 49% were women including senior roles in the company. There are also three women on the executive team and an internal working group (Hanover's Organization of Women) focused on promoting gender equality. As the CHRO, I do my best to listen to all employee concerns and complaints whether they come to me directly, through managers or the anonymous feedback shared on Glassdoor. The challenge is that some changes do take time to implement and impact employees on the floor, but they do happen. The authors of these posts on Glassdoor are no longer in seat so they will not have the opportunity to see the changes or benefit from them. My advice to prospective Hanoverians is to speak to current staff in addition to reviewing the anonymous posts on sites like Glassdoor in order to make an informed decision about joining our organization or any other for that matter.

Explore other reviews about Hanover Research

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Company's culture is great. Lots of nice and brilliant people to work with.

Cons

Not a lot of opportunities for advancement.

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Hanover Research Response
3w
Thank you for your review. We are happy to hear you enjoyed working at Hanover! Please feel free to reach out to peoplesupport@hanoverresearch.com with any more information or if you have questions about our annual performance review process and career pathways. -The People Team
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the clients

Cons

Leadership is too far from the work to understand how things actually function

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