For the TLDR version and all you Tinder users: I advise you to swipe left on Hanover.
First off, I anticipate a CHRO response to this review. Don’t believe it. Words are words and actual changes to back these comments are about as rare as finding Santa and Rudolph on Christmas Eve.
People
Most Hanoverians are fresh from school and riding the post college bro-ski high (sales/development/whatever you call them). I can't tell you how many times I heard unprofessional discussions on the floor or heard stories from other people.
HR is "trying" to bring in people with outside experience for managerial roles, but it proves challenging to retain them because they aren't brought in at the proper level. You start at the bottom and they give you the spiel of short review cycles to allow you to move up the ladder quickly. Enter: the age and experience complex. Years at Hanover are more important than years before Hanover. Read that again. You’ll have to suffer working with people in higher positions that lack outside experience and are younger than you. Let me clarify, I’m all for smart, qualified people advancing, but these individuals are not Steve Jobs caliber. It’s hard to want to emulate or take direction from someone that only has 2 years of Hanover under his/her belt (for some context a 1 year work anniversary is akin to celebrating a 50th wedding anniversary – it’s rare these days because "society is so disposable" paraphrased per an HR email). As a result, if you need a mentor you’re not going to find it here. Additionally, they’ll gloat about personal managers, but that’s a joke. Instead, they should just be called “managers” because it’s all in the luck of the draw who you get and unfortunately, most managers are poor. Interpersonal skills are prime managerial traits that most Hanover employees lack, or better yet some believe they have which makes them delusional. This sentiment is expressed in other reviews. It’s still true. Exhibit #1092209: Mine took no interest in me and was not concerned for my career development at all. And don't get me started on the whole "managing up" shindig. Any relationship (professional, personal, etc.) is a two way street. When the other party fails to deliver, you can manage up all you want, but it's not going to move the needle.
At the end of the day, if you want to feel valued this isn’t the place for you. Maybe it’s my years of experience, but I’ve worked at other places where it’s not so blatantly obvious that we are just a gateway to more dollars. No matter how much you like work, if the people are awful it will impact your work satisfaction levels. As that dude says in the Men’s Wearhouse commercials: “I guarantee it.”
Pay
If you’re not in sales or account management, pay is static without real performance based bonus potential. In Content, you may receive an increase at review time, but they are also known to just promote you to a new title without a pay bump (I've heard this on multiple accounts). While this looks great on your resume, your bank account will be like the Sahara desert – barren. My advice is to go elsewhere if you have high rent and student loans to pay. I had several years of experience including a graduate degree and my starting salary was difficult to make ends meet even with a roommate. I have a spreadsheet in excel tracking all expenses. If you think that’s a fun exercise every Saturday morning, then this is the place for you! Talking with your manager about a raise is most likely fruitless. If you don’t reward people for good performance reviews, the incentive to do a good job flies out the window.
Work
If you’re in Content, expect to stare at a computer all day with minimal collaboration. Yeah, you have Content Directors, but they are busy trying to retain clients and you’re pretty much on your own to get the job done. I’m not sure what they tell you in HR (it’s been a while for me), but ask to meet with individuals who have the role you are applying for. I did not do this and regret it.