Pros
Working at Harbor Health has its benefits, such as a supportive work-from-home setup and unlimited PTO, which allows for a great work-life balance. The role is fulfilling as it involves directly assisting members with their healthcare needs. The company encourages feedback, and there's a sense of collaboration among colleagues.
Cons
Despite promises of growth and development, there are few opportunities for internal advancement, with the organization often looking outside for recruitment instead of promoting from within. The unlimited PTO policy is tracked and monitored, which discourages taking advantage of its intended flexibility. Additionally, there are no regular team meetings, and the frequent changes in SOPs or policies are not always communicated properly, leading to confusion. Proper training and shared information on these changes are lacking, making it challenging to stay updated.