Harbor Health reviews

2.2

22% would recommend to a friend

(20 total reviews)

26% positive business outlook

Harbor Health has an employee rating of 2.2 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

20 reviews
1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The flowery language and promises during the hiring process sound great on paper.

Cons

Management frequently uses the excuse of being a "new" company to justify highly unstable practices. Without warning, they laid off approximately 90% of their RN staff. Operationally, the infrastructure is lacking: the EMR system is incredibly frustrating to work with, and the cheap telephone system they utilize makes daily communication inefficient. Provider turnover is massive, leaving the South Austin and south-of-Austin locations with zero permanent physicians. Because of the lack of providers, urgent care clinics are often forced to close. It creates a stressful work environment where you constantly feel like "doom is around the corner." Patients are noticeably leaving the practice.

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great clinical concept of providing a better experience for both providers and the partners in health they serve. Goal of lowering overall cost of care, through less rushed visits and more support via health coaches and carefully selected specialty care partners and following best clinical practices, focused on patient outcomes.

Cons

Involvement of outside capital for operations lead to drift away from clinical focus and more towards "running the venture capital" playbook. IMHO. I would have recommended Harbor to a friend before, not sure now. I would ask a provider who currently works there, the questions on your mind, mine would be "are providers and patients/partners in health. truly the focus?"

1.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

They make grand promises to attract you, convincing you that you can truly make a difference. They sell a good game.

Cons

This situation feels like a farce. The CEO, who was once a founder of *UnitedHealthcare, has made HH chase non-stop funding to tap into Accountable Care Organization (ACO) money—it's clear now that this has been their true motivation. Unfortunately, Clay Johnson may have been led astray in all of this, and his reputation has taken a significant hit. The dream of connected, whole patient care is now all about metrics and dollars. Recently, they made a few Village Medical acquisitions and immediately closed three established clinics, laying off dedicated employees and patients who needed continuity of care and had been with the company for a long time. It seems like their focus is more on acquisitions and power than on the people who have put in so much hard work. There was so much promise and potential in this venture, but, as is often the case in healthcare (the tell* was there all along), the pursuit of money has overshadowed the primary mission.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 Harbor Health reviews submitted anonymously by Harbor Health employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Health is right for you.