Pros
- Really wonderful managers who care about their direct reports and invest in their professional development - An important mission and product that is helping therapists grow their private practice and make therapy more affordable - A really awesome group of coworkers - Transparency into how the business is run and what’s going on behind the scenes – more so than I’ve ever seen at a company - Free therapy - Good benefits: unlimited PTO (although whether people feel empowered to take it is a different story), really low healthcare premiums
Cons
- They say that they pay at the 75th percentile for each role, but compared to roles at similar companies our teams make much less, especially the more junior roles. In classic startup fashion, you're working 3 jobs and getting paid one. - They weaponize the mission – you’ll frequently hear things like “I took a paycut to work here because I was excited about the mission” when people bring up that they’re unhappy with the pay. The undertone is also "we need to work an ungodly amount in order to hit our ridiculously ambitious goals..... for the mission". - Burnout is unbelievable and it’s becoming an issue at the company. The negativity is pervasive and starting to border on toxic. Even the CEO and Cofounder are starting to seem burnt out in meetings. - We're growing SO fast… and that means things are breaking. The growth team is growing x3 faster than the operations team, so there isn’t enough support to sustain the growth. This is leading to unhappy customers and burnt out employees. - The lack of diversity is frankly unforgivable, especially given that we work in the mental healthcare space.