CSR - Anonymous employee Health Net Employee Review

2.0
Sep 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay and good hours to work

Cons

They did not care about giving good customer service to members and we were urged to rush members off of the phone so we could take as many calls as possible

Explore other reviews about Health Net

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you are hired on permanently as an employee, the benefits are great. Promotions happen quickly as long as you are trying your best. Also employees are able to decide whether or not they want to work remotely from home or in the call center or hybrid

Cons

Training classes are held via zoom which can make learning a new product difficult. The trainer is unorganized and hard to follow because of technical issues and The flow of the curriculum.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good benefits, online education opportunities.

Cons

Constant conserns around layoffs. No bonuses below Supervisor. Benefits are expensive even though they are the underwriters of their policies. Employees are not treated as a valuable resource.

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