Has potential to be great, just can't seem to manage it. - Anonymous employee Health Net Employee Review

3.0
Nov 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the exempt associate, given the right manager, you can have quite a bit of flexibility in your hours but the expectation is that when it's needed, you'll be available to do the job that's needed even if it's off hour or longer than 8 hours a day. Work environment is the typical cubicle farm, and depending on which business unit you're with and which part of the building you're in, you might have a high walled cube with a decent level of privacy/low noise, or a tiny low walled cramped one with quite a bit of noise from those around.

Cons

The IT Department, which is for the most part outsourced and made up of contractors, seems to be at odds with the business areas which leads to a level of conflict which continues to cause issues, especially with getting system changes put into place. Level of IT support varies from good to horrible, depending on who you get. IT projects consist of too much bureaucratic paperwork that ends up not being done correctly anyhow resulting in projects full of missed requirements badly functioning systems. Uses the "waterfall" model of development, and does it as badly as I've ever seen in my 30+ year career. Upper management says the right things, but when observing the reality of the situation, one has to be skeptical about whether it's just a shuck and jive act or do they really mean what they say.

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5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you are hired on permanently as an employee, the benefits are great. Promotions happen quickly as long as you are trying your best. Also employees are able to decide whether or not they want to work remotely from home or in the call center or hybrid

Cons

Training classes are held via zoom which can make learning a new product difficult. The trainer is unorganized and hard to follow because of technical issues and The flow of the curriculum.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good benefits, online education opportunities.

Cons

Constant conserns around layoffs. No bonuses below Supervisor. Benefits are expensive even though they are the underwriters of their policies. Employees are not treated as a valuable resource.

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