Customer service - Customer Service Health Net Employee Review

3.0
Aug 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great experience to add to your resume, great employees, plenty of overtime opportunities, and great management.

Cons

You’re sitting in one place all day taking calls back to back so it’s very repetitive, because of this it’s hard to be ambitious and have a real vision, it can be depressing and you will get bored doing the same thing all day in the call center environment. the pay is alright not terrible because I got a raise but still somewhat on the low end. There is a lot of work and a lot to learn/remember so the pay rate could be higher for this very reason.

Explore other reviews about Health Net

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you are hired on permanently as an employee, the benefits are great. Promotions happen quickly as long as you are trying your best. Also employees are able to decide whether or not they want to work remotely from home or in the call center or hybrid

Cons

Training classes are held via zoom which can make learning a new product difficult. The trainer is unorganized and hard to follow because of technical issues and The flow of the curriculum.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good benefits, online education opportunities.

Cons

Constant conserns around layoffs. No bonuses below Supervisor. Benefits are expensive even though they are the underwriters of their policies. Employees are not treated as a valuable resource.

See reviews by: Helpful|Rating|Date|All