Good place to work if you're not affected by downsizing. - Call Center Supervisor Health Net Employee Review

4.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Health Net has an excellent company paid benefit plan, including a generous time off package and some health plans are paid at 100%. The work can be satisfying, because there are opportunities to help people. There are growth opportunities, although they can be a little random in their availability. Most of the management is relatively pleasant to get along with.

Cons

Too many jobs are being moved to lower paying locations. This is very disruptive to career growth. Communication between departments can be fragmented at times, causing duplication of effect. Upper management sometimes withholds important information from employees, making it difficult to plan effectively.

Explore other reviews about Health Net

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Once you are hired on permanently as an employee, the benefits are great. Promotions happen quickly as long as you are trying your best. Also employees are able to decide whether or not they want to work remotely from home or in the call center or hybrid

Cons

Training classes are held via zoom which can make learning a new product difficult. The trainer is unorganized and hard to follow because of technical issues and The flow of the curriculum.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good benefits, online education opportunities.

Cons

Constant conserns around layoffs. No bonuses below Supervisor. Benefits are expensive even though they are the underwriters of their policies. Employees are not treated as a valuable resource.

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