3.0
May 3, 2023
Former employee
Recommend
CEO approval
Business Outlook
Pros
The people who work there are some of the best assistants. They are there to help you grow and learn what they know.
Cons
they use outdated systems, granted they are trying to move forward with using newer technology but to double confirm everything is still in the old systems. The training is not complete, once you start taking actual calls there are still a lot of things to learn. Not a lot of growth in the company Having to deal with a lot of verbal abuse from callers who call in There is always a mess up with multiple callers' accounts whether it's billing, authorizations, claims, or even the caller's name in their systems