This place has a number of significant issues. There are talented individuals who should be leading from behind the desk but are never given the chance. The sales managers seem to have landed their positions more by chance than by merit, lacking the skills and interpersonal abilities necessary to effectively lead. If this store truly wanted to excel, they would recognize and elevate their most capable employees to the roles they deserve. Without this shift, they're at risk of losing their top performers, who will inevitably seek opportunities elsewhere. Having spent years here, I can confidently say that the sales managers currently in place don’t possess the skill set required to even be successful client advisors, let alone lead the team effectively.
