“Lacking leadership” - Director Herff Jones Employee Review

1.0
Apr 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Compensation is above average; however the increase comp just makes up for the lack of benefits. Many candidates realize this. Lots of great people who are genuinely concerned about our customers and students. Reps are committed to providing great service and most have heart in the right place.

Cons

Benefits are below standard. President commutes to Indy. He stirs conflict during meetings. Head of HR is no longer here so there is no one to talk to about concerns. Lots of ideas with town hall meetings but no follow through. The current culture is one of fear and self preservation. Often asked to do things well outside of job description. Building needs to be updated. Unfortunate that once a great company has gone downhill so fast.

Explore other reviews about Herff Jones

5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Dedicated to giving customers best products

Cons

No cons at present moment

4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

My immediate supervisors were great. My teams were amazing. Even the temporary staff we hired for the season were usually pretty awesome. 11 paid holidays. 3 weeks vacation after 5 years... A week PTO .. that's 31 work days as paid time off! And if you schedule it right during holidays you could be off for 3 weeks and only use a week vacation 😂

Cons

Upper Management took the lean manufacturing process too far. Six Sigma processes have their place and can be beneficial when applied properly. However when it came to redistribution of responsibility and telling employees they would now be responsible for not only A, B, C, but L, M,N, O and Z as well with no increase in pay or benefits. They also expected everyone to not only accept their new responsibilities but did not allow for any additional time in the day to complete the extra work. I thought that's taking it a bit too far.

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