Started out okay... - Anonymous employee Herff Jones Employee Review

3.0
Jul 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with (in IT). Direct manager was great. Nice work-life balance, included working from home when needed. Most of the folks outside of IT were friendly and easy to get along with. A lot of challenging work when I started and it was very rewarding. Lots of independence and excellent learning opportunities.

Cons

Mid-level and senior management did not communicate ANYTHING about the direction of IT, or the company. Serious problems communicating departmental strategy or company strategy. It seems as though HJ rested on it's laurels in a captive market; however during the economic downturn and a change in customer wants/needs/desires, the company did not move fast enough to develop product lines, and now it seems too late to turn it around. The new CEO (Varsity CEO) has segmented each line of business seemingly to prepare to sell off parts of the business. Before I left 1/4 of IT had been let go, and during my time a yearbook production plant closed. Seems like there was a significant amount of nepotism, and a "good 'ol boy club" atmosphere. Since the company was too slow to adapt to market changes, I think it may be the end of a 90+ year old company.

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5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Dedicated to giving customers best products

Cons

No cons at present moment

4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

My immediate supervisors were great. My teams were amazing. Even the temporary staff we hired for the season were usually pretty awesome. 11 paid holidays. 3 weeks vacation after 5 years... A week PTO .. that's 31 work days as paid time off! And if you schedule it right during holidays you could be off for 3 weeks and only use a week vacation 😂

Cons

Upper Management took the lean manufacturing process too far. Six Sigma processes have their place and can be beneficial when applied properly. However when it came to redistribution of responsibility and telling employees they would now be responsible for not only A, B, C, but L, M,N, O and Z as well with no increase in pay or benefits. They also expected everyone to not only accept their new responsibilities but did not allow for any additional time in the day to complete the extra work. I thought that's taking it a bit too far.

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