Pros
Excellent benefits, 401k (that they match), car/fuel once you become a branch mgr, lots of paid time off (which I think they do b/c they know all their employees will quit without this time off) People you work with are generally fun I would recommend this job to a friend b/c the benefits are very good, but I would be up front with them about what they are actually getting into and let them make the decision on whether or not it's worth it
Cons
No energy to do very much on your days off because you will be working an average of 55-60 hrs/wk Scheduling is a joke and you're almost "on-call" at all times Always understaffed Customers are frequently upset about the car quality, their wait time in the lobby or the fact that we don't even have a vehicle for them because the lot is empty Upper mgmt likes the "that's not an excuse" mentality, when the fact of the matter is when you're the only person in the branch having to clean the cars, answer the phones and deal with 3 people waiting to be helped your customer satisfaction/sales are very low You wear many hats at Hertz: rent, clean, sell, daily paperwork, several logs that are to be done daily, picking up/dropping off customers, shuttling vehicles, etc (the list goes on, and again, being understaffed def makes this hard to keep up with)