Overall - Vehicle Service Attendant Hertz Employee Review

4.0
Dec 9, 2024
Recommend
CEO approval
Business Outlook

Pros

*Meet friendly staffs from all levels and customers from around the world and nearby neighbors. *Learn features for each individual vehicles. *Learning Connection is provided to update on company’s related to vehicles, safety and health. *Health benefits 👍 *Uniforms (yearly), boots (every 2yrs).👍 *It’s a learning experience. *Day time employment, no overnights. *Paid holidays, vacation,

Cons

*Depending on location, must eat on your down time. No 30mins breaks. (Depending on location if you’re the lone Attendant. *Unionized. *No tips. *Slow at raising salary. *No encouragement to move up on positions and education. *Health benefit insurance is now $40/mo, why not shop around for a lower one? *Some Schedule hours are good and bad, unless you’re a student or don’t mind working split shifts. *Some garages are archaic and small. *Hardly no Over Time due to Seniority *Lateness/absent point scale, unless you bring it down monthly. *Some vehicles are rushed to customers to attend next vehicle *Previous night Reservation list show a certain amount, but next day you have surprise bigger amount of reservations. Get ready, always expect the unexpected. It’s how I survived. 😆

Explore other reviews about Hertz

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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