Easy job, very demanding - Associate Customer Service Representative Highmark Employee Review

1.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked provider side, so I had day shift, no weekends

Cons

The company is a huge mess. Very unorganized. No open communication with management. They're allowed to treat you like dirt. They gossip about employees for everyone to hear without a care BC there are no reprocussions. No employee appreciation. They take your breaks away if the company goals aren't met as a whole, but they don't tell you what the goals are.

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5.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Flexible hours Engaging

Cons

Potential to not work from home

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, stable career, potential for growth

Cons

Pay is mid compared to market averages

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